Booking contract
- Please make sure that you have given us your full information exactly as in your passport. After you book your trip, check if you have given the wrong information by mistake or not. If so report that false information to the company immediately.
Final payment requirement
For final payment, if your tips are already booked then the final payment should be paid before Departure.
Cancellation by clients
When a customer cancels the trip, we request our customer to inform formally to our company by email as well as call & whatsapp. They must write a letter about their cancellation and should include acceptable reasons for why they are canceling a trip. They should provide some valid proof for canceling a trip. If the customer wants to cancel a trip after the trip has begun, no refunds will be made for any services or facilities that are not utilized.
Medical condition and special requirements
Clients should mention about their physical and mental health to the company before booking a trip. Some trips will not be suitable for some clients so it is necessary to give about the client’s health to the company. If clients request to go on a trip but they are weak than they have to give in written form so that the company will not be responsible if something happens to the client. Medical treatments vary from one country to another that’s why we can’t give any warranties about the standard of such treatments.
Travel Insurance
All travelers must have valid travel insurance. Their travel insurance should cover illness, any medical expenses, accidents, injuries, etc.
Injuries and Evacuation
Our company will not be responsible for any injuries which include mental health and physical health so it will be better if you have adequate travel insurance packages which include medical facilities and helicopters for evacuation.
Last-minute Booking
You can book a trip through Last minute booking 3 days prior to the departure date. However, extra charges will be include (depends upon the tickets and hotels rates).
Postpone a Trip
In case you postpone your trip, please provide us a written notice 30 days prior to your departure date. Failure to do so will result in termination of the trip. A minimum postpones charge will be applied.
Extend Policy
If Guest need to extend Tour/trekking Days Company will charge extra for existing services and confirmation will be subject to availability, we take no assurance of date change or extension.
Updating terms and conditions
The company can change these terms and conditions at any time. So, we requested our respected clients to keep us updated with any changes so that they won’t have a problem while booking the Trip.